Please check this page just before the show to ensure you have the most up to date information.
Gates Open: 5:30pm
Julia Michaels: 7:00pm
Keith Urban: 8:05pm
Please note: Timings subject to change at promoter’s discretion
Box offices at GIO Stadium will open at 5:00pm
Ticketek is the only authorised ticketing agent for the show. Tickets purchased through 3rd party on-sellers such as Viagogo, E-Bay, Gumtree etc; may not gain entry into the event. Please go to the box office if you experience any issues with your ticket.
Getting to and from GIO Stadium
Free chartered bus services depart from Tuggeranong, Woden, City, Belconnen and Gungahlin interchanges. For more information and schedules visit the Transport Canberra website. Buses will drop off and pick up at the EAST GATE ONLY. If you are staying close to a major centre or plan on heading out after the show, catch the bus to and from the venue for free!
Limited public parking is available at GIO Stadium car parks for $10 per vehicle payable by CASH ONLY on a first come, first served basis. Updates will be sent via GIO Stadium social media accounts when the car park is close to full. Patrons seated in bays 22 – 32 and bays 65 – 73 are recommended to park in the EAST carpark.
On street parking is also available in the areas surrounding GIO Stadium and at CIT. Overflow parking is available at the University of Canberra accessed via College St. Buses will have some capacity to pick up patrons from bus stops on College St. Otherwise it is a 20 minute walk to the stadium from UC parking areas. Please park legally and be mindful of residents when leaving.
For more information or to download the parking map visit the Travelling to GIO Stadium page.
Dropping Off and Picking Up –
Drop off and pick up areas are available on Leverrier St. in front of the AIS Visitors centre or AIS Arena. Vehicles dropping off or picking up or dropping of patrons will need to enter via the north end of Leverrier St from Ginninderra Drive. There is no allocated pick up area on the East side of GIO Stadium.
Taxis will drop off and pick up at the taxi rank outside the WEST gate only. Taxis are not permitted to drop off or pick up on the East side of GIO Stadium.
By Rideshare / Uber:
Drop off and pick up areas are available on Leverrier St. in front of the AIS Visitors centre or AIS Arena. Use “AIS Arena” or “AIS Visitors Centre” as your destination and pick up location, PLEASE DO NOT use “GIO Stadium” due to traffic controls in place on show day. There is no allocated pick up or drop off area on the East side of GIO Stadium.
Traffic and General Information:
Please be patient and drive carefully as you enter and exit GIO Stadium – traffic delays are expected. Please be aware that due to the size of this event taxi and rideshare services will likely see heavy demand, especially after the event.
Entering the Stadium
Please have your ticket ready to scan. All bags are subject to search and there will be express lanes for patrons without bags. Check conditions of entry to see what you can and can’t bring.
If you have selected ezyTickets as your delivery method, please ensure tickets are printed and you have one barcode per person.
If you have a mobile ticket, please ensure your barcode is ready to scan and the backlight on your phone is turned up.
No pass outs permitted for this event.
Prohibited / Restricted Items:
- Professional photography equipment, pro rigs, selfie sticks or Go Pros
- Umbrellas (please bring a jacket or poncho instead)
- Aerosol items (including aerosol sunscreen)
- Glass, cans or alcohol
- Commercial food
- Please refer to GIO Stadium’s conditions of entry for more information.
Finding Your Seat
Please refer to venue maps located throughout the venue and follow signage to access your seat. Customer service and security staff will be happy to help guide you. Extra food and beverage outlets are available on the West Concourse and in the forecourt areas.
Food, Beverage and Stadium Amenities
Maps and signage will be on display throughout the venue. There will be additional bars, toilets and vendors set up throughout the venue so please take note of their locations.
ATM’s will be located on the East and West concourse. Please check venue maps for locations.
Information about wheelchair access can be found on the Seating Plan page. Customer service and security staff will be happy to help guide you.
Report it to sort it
We are committed to providing a safe environment for all. To report an issue, simply text “assist” to 0455 883 228. Alternately you can report issues to our security and customer service staff.